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    •  marzo 18, 2025
    •   Wealth Management

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      1 Click 2Go Bank & Subsidiaries

      Customer Services Centre

      Call us today on (+1) 918 238 1018

      Call us: International Division

      Tel: (+1) 918 238-1018 – (+1) 786 453-7976

      Global Toll-Free Numbers only USA & Canada:

      Telephone Banking 800 838-0728

      1Click 2Go Group UK:

      Telephone Banking (+44) 203 807-2197

      1Click 2Go Group Spain

      Telephone Banking (+34) 911 081 453

      Fax No. (+1) 786 785-4671  (+1) 203 697-8726  (+34) 919 894 555

      or email us at

      • info@1click2gobank.com
      • my1click@1click2gobank.com
      • go@1click2gobank.com
      • 1click@1click2gobank.com

      List of the most relevant Departments and Divisions

      General Enquiries Customer Services: supportoffice@1click2gobank.com

      Compliance: compliance.department@1click2gobank.com

      AML:</strong style=»color:#fff;»> aml@1click2gobank.com

      Treasury and Trade Solutions (TTS) Department: tts@1click2gobank.com

      Treasury Check Verification System Department: tcvs@1click2gobank.com

      Payments and Collections Department: payments@1click2gobank.com

      Complaints initial procedures: complaints@1click2gobank.com

      When contacting the email address above, specify the required service in the subject line for faster assistance.

      LEI code: 894500UVOGZT6PDB4D66 | 1Click 2Go Bank© 2016. All rights reserved.

      • Terms and Conditions
      • Privacy Policy
      • AML and CTF Policy

      1Click 2Go Bank & Trust Ltd

      Use of this website signifies your acceptance of our Terms and Conditions and Privacy Policy.

      Regulatory Authority and Licensing

      1Click 2Go Bank & Trust Ltd is an International Banking Institution licensed by the Financial Services Unit (FSU) of the Commonwealth of Dominica under the International Banking Act (2015), holding Class A International Banking License with authorized capital of US$44,000,000. The bank operates under FSU supervision and complies with Dominica’s Payment System and Services Act 2026, Anti-Money Laundering (AML) regulations enforced by the Financial Intelligence Unit (FIU), and guidelines established by the Eastern Caribbean Central Bank (ECCB) and Caribbean Financial Action Task Force (CFATF). The bank is registered in the FSU Register of Banks & Bankers and maintains LEI and FATCA compliance.

      FATCA and International Tax Compliance

      1Click 2Go Bank & Trust Ltd implements the Foreign Account Tax Compliance Act (FATCA) through Dominica’s Model 1 Intergovernmental Agreement and the OECD Common Reporting Standard (CRS) pursuant to Dominica’s Automatic Exchange of Financial Account Information Act of 2019. Account holders must complete Know Your Customer (KYC) procedures and disclose all required tax information; the bank reports applicable financial account information to relevant tax authorities in accordance with international agreements.

      Products and Services Offerings

      Deposit products and related services including checking, savings accounts, and bank lending are offered by 1Click 2Go Bank & Trust Ltd, Member FSU. Investment products and wealth management services are offered through 1Click 2Go Securities, a registered broker-dealer and investment adviser, Member FSU, and certain advisory products through 1Click 2Go Private Wealth Advisors, a registered investment adviser. Trust and fiduciary services including custody are offered through 1Click 2Go Bank & Trust Ltd and affiliated trust companies; 1Click 2Go Private Bank and 1Click 2Go Crypto operate as divisions of the bank. Key Trust Company of Dominica, a wholly owned subsidiary, performs duties as an independent custodian for self-directed individual and business retirement accounts without providing investment advice or tax/legal counsel. 1Click 2Go Premier Trust operates as a division providing fiduciary services.

      Insurance Products and Services

      Insurance products are made available through 1Click 2Go Insurance Agency and 1Click 2Go Bankers Insurance Ltd, licensed insurance agencies affiliated under common control of 1Click 2Go Group. Insurance products marketed through 1Click 2Go Bank and affiliated companies are underwritten by insurance companies not affiliated with the bank. Approval of bank products or services is not contingent upon purchasing insurance.

      Deposit Protection

      Deposits are not protected by the Government of the Commonwealth of Dominica but are protected through private insurance coverage issued by 1Click 2Go Bankers Insurance Ltd up to US$260,000 per customer; amounts exceeding this limit remain uninsured. Insurance Compensation coverage conditions are available upon customer request.

      Investment Risk Disclosure

      Investing involves market risk, including possible loss of principal, with no guarantee that investment objectives will be achieved; past performance does not guarantee future results. Asset allocation, rebalancing, and diversification do not guarantee profit or protect against loss in broadly declining markets. Alternative investments are not insured by FSU, are not bank deposits or obligations, are not guaranteed by the bank or its divisions, and are subject to investment risk including potential loss of principal.

      Suitability and Professional Advice Disclaimers

      Any views, strategies, or products discussed may not be appropriate for all individuals and are subject to risks; investors must carefully consider whether services, products, asset classes, or strategies are suitable to their needs and circumstances. Prior to investment decisions, investors must consider objectives, risks, charges, and expenses associated with investment services, products, or strategies. Neither 1Click 2Go Bank nor its affiliates or advisors provide legal, tax, or accounting advice; customers should consult legal and tax advisors before making financial decisions. Any advice provided does not account for personal needs and financial circumstances and customers should determine appropriateness independently. 1Click 2Go recommends customers read the Savings and Transaction Product Terms and Conditions and Financial Services Guide before acquiring or continuing to hold any product.

      Fiduciary Capacity and Service Limitations

      1Click 2Go Bank & Trust Ltd and Key Trust Company of Dominica do not serve in a fiduciary capacity with respect to all products or services; fiduciary standards and duties do not apply when the bank offers or provides credit solutions, banking, custody, brokerage products/services, or referrals to affiliates. Key Trust Company and 1Click 2Go Premier Trust are not affiliated with any financial professional, investment sponsor, or investment, tax, or legal advisor. Clients and potential clients are advised to perform their own due diligence in selecting investment opportunities and professional advisors.

      Mortgage Loan Servicing

      Customers asserting servicing errors or requesting mortgage loan servicing information should send written notice to: 1Click 2Go Bank, Attention: Mortgage Customer Service, Financial Centre, Kennedy Avenue, Roseau, Commonwealth of Dominica, to ensure treatment in accordance with 12 C.F.R. Parts 1024.35 and 1024.36; otherwise requests will be processed under standard policies and procedures. Customers have rights under Dominica law related to mortgage error resolution and account information; additional information is available at https://fsu.gov.dm/.

      Credit Products and Terms

      Deposit and bank lending products are offered subject to credit approval; all extensions of credit are subject to creditworthiness evaluation and are not commitments to lend. Credit and collateral are subject to approval and standard terms and conditions; programs, rates, terms, and conditions are subject to change without notice. Products and services described, including associated fees, charges, and interest rates, are subject to change in accordance with applicable account agreements and may differ among geographic locations; not all products and services are offered at all locations.

      Independent Institution Status

      1Click 2Go Bank & Trust Ltd is an independent International Bank not affiliated with any other bank or organization anywhere in the world, including the 1Click 2Go newspaper or its publishers; «1Click 2Go Bank» is a registered trademark of the institution.

      Governing Law and Jurisdiction

      Use of this website and all services of 1Click 2Go Bank & Trust Ltd are governed by the laws of the Commonwealth of Dominica. Any disputes arising from use of this site or services shall be subject to the exclusive jurisdiction of Dominica courts.

      Legal & Website Notices

      Your use of this website is subject to our Privacy Policy and Cookie Notice, which describe how we collect, use, and protect your information. By using this site, you consent to such processing.

      Global Availability Disclaimer

      Not all products and services described on this website are available in all jurisdictions and may be restricted by law in certain countries. 1Click 2Go Bank & Trust Ltd does not offer banking or financial services where prohibited.

      Website Content and Third-Party Links

      Information on this website is provided «as is» and may change without notice. 1Click 2Go Bank & Trust Ltd makes reasonable efforts for accuracy but does not guarantee error-free content. Links to third-party sites are for convenience only and do not imply endorsement.

      Accessibility

      1Click 2Go Bank & Trust Ltd is committed to providing a website accessible to all users. If you need assistance, please contact Customer Service.

      Contact Information

      Customer Service: (+1) 918-238-1018 or (+1) 786-453-7976 | 24-Hour Support Available | Financial Services Unit: https://fsu.gov.dm/

       

      Copyright © 2016 1Click 2Go Bank & Trust Ltd. All rights reserved. Member FSU

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      • Home
      • Private clients
        • Financial and lending
        • Investing
        • Wealth planning
      • Entrepeneur
        • Financing and lending for entrepreneurs
        • Our Network
      • Asset management
      • Management
        • Commercial Real estate financing
        • Custody and Trustee services
        • Family office services
        • Investment finance
      • Go Crypto
      • About us
      • Contact Us
      • Login
      • Follow us: